Our Elite Support Team gives our clients the ability to schedule an 1 on 1 appointment. Click Here to Schedule.
The Elite Support team is comprised of 8-10 Individuals who take support calls, answers email support tickets, and assist clients with making changes or tweaks to their website. They pride themselves on being able to offer the best support in our industry
The Elite Support department CANNOT CREATE CONTENT. The words and meat and potatoes of your website are the sole responsibility of our clients to produce and create. The websites are pre-loaded with default stock content but that MUST be replaced! Our Elite Support staff is more than happy to help move this content into the website and position it in the appropriate locations.
The Elite Support Team has limited image editing abilities. We here at iHOUSEweb would love to be graphics experts, however, we focus 100% of our time and energy as a website hosting company. We use free programs such as www.lunapic.com, www.pixlr.com, and www.picmonkey.com to edit and augment images. We are more than happy to crop images for clients or tweak them to an extent, but we unfortunately cannot be their graphics team.
Here is a list of items the Elite Service team can assist with:
Assisting with changing templates
Setting of Google for Work
Getting comfortable with Mail Chimp
Assist with creating landing pages
Taking your content and adding it to the website
Adjust layout and design elements on the page
Linking Social Media accounts
Setting up Saved Searches
Editing your Navigation bar
Setting up Call to Actions
Setting up Google analytics
Understanding how to blog ( we can blog for you if you send us the content and blog title!)
Setting up forms
Email issues or concerns
Features requests for product changes or updates
How to use general functions of the site
And much much more.....Email Them, or Call Today at 866-645-7700